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Online Services

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Welcome

We understand how important it is to keep your personal information safe and secure and we take this very seriously.  We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know your feedback.

The Lakeside Practice is a training practice

Approval as a training practice is an indication of the high standards of work our organisation provides towards patient care and has been acknowledged by our governing bodies. Our part in training GP’s is valuable to recruitment locally, both Dr Hinchcliffe and Dr Teanby-Clark are continuing to train GP early years students from Sheffield University. These students will join us again in Sepetmber 2019.

GDPR - How does it affect you as the patient?

Please see our updated 'Fair process policy' for information in our newsletter section

Patient Online Access

We invite all our patients to register for Patient Online Access - please make enquiries at Reception. If you have already applied - please make sure that you collect your registration details and register to enable you to book online appointments and online prescriptions.

Serving You 

Patients To Keep In Touch

Please help us to stay in touch with you by updating us with any changes to your landline or mobile telephone numbers.

Minor Illness Clinics

Our Nurse practitioners are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescriptions online and book appointments

Partners in Care

Once registered patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

The surgery has full disabled access and facilities.

Extended Access – Appointments Outside of Practice Hours

Extra appointments are being provided in the evening and at weekends across Doncaster. The service is an extension of your GP practice and offers routine and same day appointments with a range of clinicians including GPs, Nurses and other Healthcare Professionals.

When using the service, you may not see your usual doctor, but we do employ clinicians from local practices where possible.

With your consent, our clinicians will be able to access your healthcare record to ensure they can offer the right treatment for you, and prescribe medication or refer you for further treatment if necessary.

These appointments are run by Primary Care Doncaster Limited and are offered from the following locations:

 The Lakeside Practice, Askern, DN6 0HZ

 Tickhill and Colliery Medical Practice, Tickhill, DN11 9NA

 Conisbrough Group Practice, Conisbrough, DN12 3JW

 Thorne Moor Medical Practice, Thorne, DN8 4BQ

 Same Day Health Centre, Town Centre, DN1 2DJ

We can book you an appointment out of practice hours at a weekend or evening from reception – ask for further details.

 

 or by new appointment lette

 

Flu Clinics will commence Thursday 11th October, if you fall into any of the above categories you will be invited over the next few weeks to attend the practice

ALL our vaccinations will be administerd by our own Lakeside Practice staff who have full access to your medical history, ensuring patient safety is upmost.

If you receive an appointment and are unable to attend please contact the practice so we may rearrange your appointment to a more convenient time.

Thank you

The Lakeside Practic 
The Lakeside Practice Mission Statement:

“To provide the highest quality of patient care in the area”

Objectives:

  • To progress towards better patient focused care
  • To be at the forefront of Primary Health Care
  • To achieve total patient satisfaction
  • To introduce and maintain higher level of quality both clinically and administratively
  • To be efficient and effective in prescribing
  • To be respected by patients. Fellow GP Practices and other Provider Units

 

   

The Lakeside Practice Patient Participation Group

Why should you get involved? 

If you’re interested in having a say in the way your local health services are delivered, getting involved with the practices PPG is a great place to start. 

No training is required to become a member of our PPG - the most important thing is that you are keen and focused on taking positive action to help our practice and the local patient population.

For more details please ask at reception or contact us on 01302 700212

Friends & Family Test

We now have the Friends and Family Test Cards in Recception of the Lakeside Practice.  Please fill one in the next time you come to the practice.  It won't take long there is only one question!

How likely are you to recommend our GP Practice to your friends and family?

Click on the link below for an NHS England video explaining what will happen when you are asked to complete the questionnaire.

https://youtu.be/sWEKinEeyLs?list=PL6IQwMACXkj1NEbF89RTD6oF9nUDyZKwJ

On Line Repeat Prescriptions & Access to Appointments

Did you know you can now access live Appointments and order Repeat Prescriptions online?

We can also offer you SMS Texting Reminders about your booked appointments!

Click on Latest News to find out more, click the 'Appointments' and 'Prescriptions' tabs at the top of the home page or ask at our reception about registering.

 Find out more

The Public Health Team are promoting the Change for Life Campaign throughout Christmas.  Click on the link below for more details on how you can sign up and make a change for the better.

http://www.nhs.uk/change4life/Pages/change-for-life.aspx

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

 

 

(Site updated 12/04/2019)

Contact Details

The Lakeside Practice

Contact Telephone

01302 700212
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